It kind of made your heart sad, ... because you saw the faces of those you were helping and saw how grateful they were and wanted to do more. Kind of felt like a hero, you know? Kind of felt like a hero.
[Also disturbing, he says, was the confusion among rescuers.] No one was really in charge, ... The military was there directing buses and people, but nobody was there say, `Hey, you all get on this bus, you all get on that bus.` Nobody really knew what wa...
It was obvious we had to do everything well.
Source: thinkexist.com